By Kieu nguyen/ 29 November, 2019

You may use vSpace Pro 11 for free if all of your compatible NComputing devices were manufactured after January 1st, 2015.


If you have older devices you must comply with one of the following conditions:

  • Option 1: Purchase vSpace Pro AMP licensing for all of your compatible NComputing devices regardless of manufacture date.
  • Option 2: Purchase vSpace Pro Legacy Device licensing (vSpacePro-Old-1A) for all of the devices manufactured before January 1st, 2015. This license only permits the use of the older devices with vSpace Pro 11 and does not include the benefits of vSpace Pro AMP.



Free access includes:

  • Software updates
  • Firmware updates for supported thin clients
  • 24/7 access to documentation and self-help libraries
  • Management Portal access
  • 3 lifetime support tickets



vSpace Pro AMP


Access to vSpace Pro Enterprise Edition

  • Latest Windows OS support including Windows Server 2019
  • Scalability for large deployments
  • Access to latest features
  • Health Monitoring for your servers – Monitor your deployment, get real-time alerts and minimize potential downtime.



Enhanced Support

  • Unlimited support tickets
  • Phone support
  • Live chat support


NComputing Legacy Device Support

  • NComputing legacy devices are defined as L250, L300 and M300 devices that were manufactured prior to 01.01.2015.

  • vSpace Pro Server Software is designed and developed by NComputing Global, Inc., and is exclusively licensed and permitted on NComputing devices manufactured from 2015 to present.

  • Customers can receive an exemption for the above legacy devices by becoming compliant with the NComputing program.

  • AMP compliance requires the purchase of an AMP subscription for all connected devices (regardless of manufacture date). Failure to comply with the NComputing AMP program requirements and continued use of devices manufactured prior to 01.01.2015 may result in interruption of vSpace Pro Server Software functionality.


Complementary licenses

  • PMC device management software for RX300
  • Subscribe to AMP with coverage for 10 or more devices and get 5 free vSpace Pro Client software licenses (valued at $250)